Our Privacy Policy

Privacy Policy for Kuyu Tours and Safaris

At Kuyu Tours and Safaris, we are committed to protecting the privacy and security of your personal information. This policy outlines how we, use, store, and disclose your information when you visit our website or use our services. By using our website and services, you consent to the terms of this policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you book a tour or make an inquiry through our website.

b. Usage Information: We collect non-personal information about how you interact with our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our services and enhance your experience.

c. Cookies: We use cookies to personalize your experience and track your preferences. These small files are stored on your device and help us remember your information, such as your language preferences and login details. You can change your cookie preferences through your browser settings.

2. Use of Information

We use the information we collect for the following purposes:

a. To provide and improve our services: We use your personal information to process your bookings, communicate with you, and personalize your experience. We may also use your information to improve our website, services, and customer support.

b. Marketing and Communication: With your consent, we may send you promotional materials, updates, and newsletters related to Kuyu Tours and Safaris. You can opt-out of these communications at any time.

c. Legal Requirements: We may use and disclose your personal information as required by law or when we believe it is necessary to protect our rights or the safety and security of our customers.

3. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, and disclosure. However, please note that no method of transmission or storage is 100% secure.

4. Sharing of Information

We may share your personal information with third-party service providers who assist us in delivering our services. These providers may have access to your information on a need-to-know basis and are contractually obligated to keep it confidential. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.

5. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We recommend that you review their privacy policies before providing any personal information.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take the necessary steps to delete the information.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically for the latest information.

By using our website and services, you acknowledge that you have read and understood this privacy policy. If you do not agree with any aspect of this policy, please do not use our website or provide your personal information.